If a family confirms that their child was exposed to COVID-19 or shows symptoms based on a daily health check, they should keep their child home and notify their child care provider.
When a child care program has a confirmed exposure, they should take the following steps.
- Contact the San Francisco Department of Public Health (SFDPH) Schools and Child Care Hub for consultation and guidance at (415)-554-2830 or firstname.lastname@example.org.
- Close the facility for 2-5 days if advised by SFDPH. This short-term closure allows time to safely clean and disinfect the building, and for the local health officials to determine appropriate next steps.
- Communicate with staff, parents, and students. Maintain the confidentiality of the child, youth or staff member with COVID-19 as required by the Americans with Disabilities Act, the Family Education Rights and Privacy Act, and possibly the Health Insurance Portability and Accountability Act (HIPAA).
- Clean and disinfect thoroughly. Refer to the CDC’s “Cleaning and disinfecting your building or facility if someone is sick.
- Work with SFDPH to determine when the child care program can re-open. Determine when staff can and what additional steps are needed for children to
return to care.
Child care programs should also notify the following agencies.
- All programs: Community Care Licensing (CCL)
- City-funded programs: San Francisco Office of Early Education (OECE)
- Child care providers who work with Children’s Council: Let us know so that we can confirm your referral status and help connect families to other child care options and additional supports. Call 343.4669 or email email@example.com. Children’s Council will not share any family or child care program’s personal information regarding COVID-19 exposure.
Children’s Council offers free 1-on-1 support by phone and online, and virtual trainings for early educators, so that child care providers understand and comply with the latest guidelines, and are able to care for our city’s children as safely as possible.
Likewise, we offer a full range of programs, workshops and services for families so that they can make informed decisions about child care. Families may contact Children’s Council at 415.343.3300 or email firstname.lastname@example.org.